Privacy Notice

OMIYO LTD is a company registered in England and Wales.

Company number: 16589682
Registered office: Suite RA01, 195–197 Wood Street, London, E17 3NU
Website: https://theomiyo.com
Email: hello@theomiyo.com

For data protection purposes, OMIYO may act as a data controller in relation to personal information that it determines the purposes and means of processing.

When OMIYO processes personal data on behalf of a client, OMIYO may instead act as a data processor. The applicable client contract and Data Processing Agreement will determine the relevant roles and responsibilities.

Depending on how you interact with OMIYO, we may collect:

• name;
• email address;
• telephone number;
• company or organisation;
• job title or professional information;
• information contained in enquiries;
• information provided during business discussions;
• contractual and billing information;
• communications with OMIYO;
• information necessary to provide services;
• technical information such as IP address and browser information;
• website usage information;
• information relating to security and access; and
• other information you voluntarily provide.

We do not intentionally request unnecessary sensitive personal information through our general website.

We may collect information:

• directly from you;
• when you contact us;
• through website forms;
• during sales or business discussions;
• when entering into or performing a contract;
• from business contacts;
• from publicly available professional sources where appropriate;
• from service providers;
• automatically through necessary website technologies; and
• from other lawful sources.

We may process personal information to:

• respond to enquiries;
• communicate with prospective and existing clients;
• provide services;
• prepare proposals and Statements of Work;
• administer contracts;
• manage business relationships;
• process payments and accounting;
• manage suppliers and contractors;
• maintain security;
• prevent fraud or misuse;
• comply with legal obligations;
• maintain business records;
• improve our services;
• manage our website; and
• establish, exercise or defend legal claims.

Where UK data protection law applies, OMIYO will rely on an appropriate lawful basis for processing.

Depending on the circumstances, these may include:

• performance of a contract;
• taking steps at your request before entering into a contract;
• compliance with a legal obligation;
• legitimate interests; and
• consent where consent is required.

Where we rely on legitimate interests, we will consider whether those interests are appropriate and balanced against the rights and interests of the individual.

We may share personal information where necessary with:

• employees and authorised contractors;
• professional advisers;
• technology providers;
• hosting providers;
• cloud service providers;
• payment and accounting providers;
• security providers;
• subcontractors and subprocessors;
• professional service providers;
• regulators or public authorities where required; and
• other parties where legally permitted or required.

We do not sell personal information.

OMIYO operates in the UK and internationally.

Personal information may therefore be processed or accessed outside the UK where appropriate.

Where UK data protection law requires safeguards for an international transfer, OMIYO will use an appropriate lawful transfer mechanism and safeguards.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including contractual, legal, accounting, security and dispute-resolution requirements.

Retention periods may vary depending on:

• the type of information;
• the purpose;
• contractual requirements;
• legal obligations;
• security considerations; and
• potential disputes or claims.

Information that is no longer required will be securely deleted, anonymised or otherwise disposed of where appropriate.

OMIYO maintains proportionate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, authentication, malware protection, secure service providers, confidentiality obligations and incident management procedures.

No electronic system can be guaranteed to be completely secure.

Depending on the circumstances and applicable law, you may have rights including:

• access to your personal information;
• correction of inaccurate information;
• deletion;
• restriction of processing;
• objection to processing;
• data portability; and
• withdrawal of consent where processing is based on consent.

You may contact us using the details below to exercise applicable rights.

If you have concerns about how OMIYO handles your personal information, please contact us first so that we can investigate.

You also have the right to complain to the UK's Information Commissioner's Office (ICO).

Our website may use cookies and similar technologies.

Please see our separate Cookie Notice for information about the cookies we use and how you can manage them.

We may update this Privacy Notice from time to time to reflect changes in our services, technology, legal requirements or business practices.

The latest version will be published on our website.

For privacy-related questions or requests:

OMIYO LTD
Suite RA01, 195–197 Wood Street
London
E17 3NU
United Kingdom

Email: hello@theomiyo.com